RehabsAmerica.com Privacy Policy

Overview

This Privacy Policy describes:

• Personal Information that we receive from you when you interact with our website ("Site").
• How we use and process the Personal Information that we receive.
• If and why Personal Information may be disclosed to third parties.
• Your choices regarding the collection and processing of your Personal Information.

As used in this Privacy Policy, “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. This Privacy Policy reflects the Site’s current practices and will also apply to practices dating back 12 months. Please note that this Privacy Policy does not apply to Personal Information collected through third-party websites or services you may access through the Site.

Please note that we may modify or update this Privacy Policy from time to time, and we will provide you with advance notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to our Site.

Types of Personal Information We Collect

We collect various kinds of Personal Information, including:

• Contact data (e.g., email address, telephone number, and employer).
• Demographic data (e.g., gender, date of birth, and zip code).
• Health insurance information (if provided).
• Interest in specific behavioral health care services or providers.
• Usage data, such as your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our Site), domain names associated with your internet service provider, and any other information regarding your interaction with our Site.

How We Collect Personal Information

• Directly From You: We collect Personal Information when you create an account, contact us for help, or provide information directly to the Site. Please note that all calls made to our help line are answered by our call center.
• From Business Partners and Service Providers: We collect Personal Information from third parties assisting us with business operations, including business partners, subcontractors, and analytics providers.
• Through Online Tracking Technologies: We use cookies and similar technologies to collect Personal Information related to activity on our Site. For additional information regarding our use of these technologies, see the “Cookies and Tracking Technologies” section below.

How We Use Your Personal Information

We may use the Personal Information collected for:

• Providing the Site's services.
• Operating, improving, and personalizing the products and services.
• Customer service, security, fraud detection, and legal compliance.
• Better understanding how users access and use the Site.
• Improving and developing products and services.
• Providing relevant advertising and marketing.

How We Disclose Your Personal Information

• With Consent: We may disclose Personal Information with third parties if you have given us your consent.
• Service Providers: We disclose Personal Information with service providers who assist in our operations.
• Legal Purposes: We may disclose Personal Information to comply with legal requirements, enforce rights, protect property, or assist with compliance.
• Corporate Changes: We may disclose Personal Information to third parties during mergers, acquisitions, or other changes in ownership. Where legally required, we will give you notice prior to such disclosure.

Cookies and Other Tracking Technologies

We may use cookies and similar technologies to collect usage and browser information about how you use our Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our Site, to enhance your experience through personalization, and to help us better understand the features of our Site that you and other users are most interested in.

We use analytics services, including Google Analytics, to assist us with analyzing our website traffic. These services utilize cookies and other technologies that collect your Personal Information. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ websites or apps. You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of our Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.

Retention of Personal Information

We will retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by applicable laws. Criteria we will use to determine how long we will retain your Personal Information include:

• Whether we need your Personal Information to provide you with our services you have requested.
• You have requested information from us.
• We have a legal right or obligation to continue to retain your Personal Information.
• We have an obligation to a third party that involves your Personal Information.
• Our retention or recordkeeping policies and obligations dictate that we retain your Personal Information.
• We have another business purpose for retaining your Personal Information.

Security of Personal Information

We use commercially reasonable efforts to protect the confidentiality and security of Personal Information. However, despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.

California Shine the Light

Under California Civil Code Section 1798.83, individuals who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please contact us using the information in the “Contact Us” section below. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.

Links to Third-Party Services

We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be handled in accordance with the applicable third party’s privacy notice.

Children’s Privacy

We do not knowingly collect or solicit any Personal Information from children under the age of 13 without verified written parental consent. In the event that we learn that we have collected Personal Information from a child under the age of 13, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at info@rehabsamerica.com.

International Use of our Site

Our Site is hosted in the United States. If you are visiting our Site from outside of the United States, please note that by providing your Personal Information, it is being transferred to, stored, collected, or processed in the United States, where our servers are located and operated.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at info@rehabsamerica.com or (888) 899-5552.